Accessibility Statement

Our approach

We aim to make the site usable across devices and with assistive technologies. This includes readable text, keyboard-operable navigation, visible focus, labelled controls and useful image descriptions. We use the W3C Web Content Accessibility Guidelines (WCAG) as a reference for ongoing improvements. We have not completed a formal conformance audit and do not claim a particular WCAG conformance level.

Known limitations and improvements

The website inquiry form currently does not send messages and cannot receive accessibility feedback. External hospital, embassy and government sites linked from Huorio may have their own accessibility limitations; their content and functionality are managed by those organizations.

We continue to review keyboard use, focus visibility, text enlargement, contrast and screen-reader labels, and will address barriers identified through testing and feedback.

Feedback and alternatives

If you have difficulty using a page or need information in another format, email CustomerServices@Huorio.com or call +86 21 6587 8360. Tell us which page or feature is affected, the difficulty you encountered and a format that would work for you. We will review the request and discuss an accessible way to provide the information. The website inquiry form is not an active feedback channel.

Review and updates

We review this statement when website functions, languages, content or accessibility testing results change. The date at the top of the page identifies the latest revision.